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We primarily use SteadFast for deliveries across Dhaka City, occasionally utilizing PaperFly Courier for certain cases. Typically, orders are fulfilled within 24-72 hours. Orders exceeding BDT 10,000 in value and weighing less than 2 kg qualify for free delivery. For orders outside these parameters, delivery charges will be provided during checkout.

Inside Dhaka:
Typically, we deliver the next day after order confirmation. However, in some cases, it may take 2 to 3 working days or more. Rest assured, we'll notify you via email or phone call if there are any delays.

Outside Dhaka/ Nationwide:
We deliver to all major cities across Bangladesh using various courier services. Estimated delivery dates are provided during checkout. Generally, national orders are delivered within 2 to 5 business days. In exceptional circumstances, delivery may take longer, but we'll keep you informed regularly to ensure the best possible delivery schedule.

Please note: Most of our products are kept in stock and are usually dispatched on the same day if the order is confirmed before 5 PM. Orders placed after 5 PM are typically dispatched the following day.

We endeavor to provide our customers with convenient payment options. Here's how you can pay for your purchases:

1. Cash on Delivery (COD): Enjoy the flexibility of paying for your order upon delivery. Simply pay the amount due to the delivery person when your order arrives.
2. Online Payment: Make secure online payments using your debit or credit card. We accept Visa, MasterCard, American Express, and other major cards, ensuring a smooth and hassle-free checkout experience.
3. Mobile Financial Services (MFS): We also accept payments via popular mobile financial service providers such as bKash, Nagad, Rocket, and SureCash. Simply select your preferred MFS option during checkout and follow the instructions to complete your payment securely.
4. Bank Transfer: You can choose to pay for your order via bank transfer. Upon selecting this option during checkout, you will receive our bank account details to initiate the transfer. Once the payment is confirmed, your order will be processed.

Shopping online at TARPOR.COM can be safe with proper precautions. Stick to our reputable website with secure connections (https://). Utilize secure payment methods like credit cards or PayPal. Ensure your devices are secure and avoid public Wi-Fi for transactions. Review our policies and read product reviews before making purchases for a smooth shopping experience.

Yes, there is a shipping charge, which varies based on delivery location and order amount. Orders exceeding BDT 10,000 qualify for free delivery.

For Dhaka City:
Most deliveries within Dhaka are completed the next day. Orders over BDT 10,000 and weighing less than 2 kg enjoy free delivery. For orders outside these parameters, delivery charges will be provided during checkout.

Nationwide:
We partner with various courier companies for nationwide delivery. Delivery outside Dhaka typically incurs a charge of BDT 100 to 150 for most items, with shipping estimates provided during checkout for exceptional cases.

Certainly! You can pick up your items; however, please ensure to place your order online and confirm the stock availability with us before visiting our office.

Please note that some items may have exceptions regarding pickup availability. Feel free to contact our helpline to confirm the schedule for Office Pickup.

Feel free to reach out to our helpline, or you can send us an email at [email protected] as soon as possible if your item has not yet been shipped. We'll do our best to assist you accordingly.

Please note that once your order has been dispatched, we regret that we are unable to make any changes to the delivery details.

We'll send you an email as soon as your order has been confirmed and dispatched from our warehouse and generally, we do it on the same day if you placed an order before 5 PM. Where required, your email or SMS may include a tracking number. 

Alternatively, you can jump into  your account  to track your order status online. 

We'll send you an email as soon as your order has been confirmed and dispatched from our warehouse. Alternatively, you can jump into your account to track your order. Generally, we keep our all client posted about their package to avoid any delay to deliver the items. Keep watching your phone calls or SMS to get the item delivered to you.